If you recruit on behalf of other companies, you can brand each client's assessments with that client's name and logo instead of your own. Candidates see the client's brand. The report says it was prepared for the client by your agency. It works through teams: one team per client.
Set a client up
You need to be an admin.
- Account menu, then Teams. Add a team named after the client.
- On the team's row, click Client branding.
- Enter the client's website and click Get details. We look at the client's own site and fill in their name, logo and brand colour, with a preview.
- If anything is not right, use Change next to the name, logo or colour. You can also remove the logo or colour. Without a logo, candidates and reports show the client's name in text.
- Click Save client branding.
No website to hand? Click No website? Enter the client's name yourself. The name is the only thing a client brand needs, and you can add the logo and colour at any time. If Save client branding cannot be clicked, the reason is shown next to it.
Then put the client's assessments in that team: on the Assessments page, choose the team in the Team column, or set it on the assessment's own page. New assessments made by someone who is only in that team go into it automatically. See use teams to split up your workspace.
What changes for candidates
On every assessment in a client-branded team:
- The invitation email is sent by your agency, carries the client's name and logo, and says the assessment is for the client. The footer names your agency as the sender.
- The candidate's pages show the client's name, logo and colour where they would otherwise show yours. Your own welcome message, description and help details still appear; your cover image does not.
- Nothing else changes. The tests, the timing and the integrity checks are the same.
A team with client branding switched off behaves exactly as before.
What changes on the report
Reports for candidates on a client-branded assessment start with a strip showing the client's logo and "Prepared for [client] by [your agency]". It prints with the report, so a downloaded report carries it.
If a candidate has taken assessments for two clients, their standalone report names both clients. The report inside an assessment shows only that assessment's client.
Who sees what
Client branding changes what candidates and reports show. It does not change who in your workspace can see an assessment: that is still decided by teams and by whether someone is on All teams. Locked results stay locked everywhere, including on client-branded reports, until they are unlocked.
Clients do not log in. You download or print the report and send it to them.
Changing or removing a client brand
Open Client branding on the team's row at any time. Turn off client branding goes back to your own branding on its assessments. Remove the logo and candidates see the client's name in text instead. To fetch a new logo, enter the client's website again. Deleting the team moves its assessments to no team and removes the client branding with it.