Problems and questions
Expired links, lost connections and how to reach us.
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My link has expired, or I have lost my invitation email
Get yourself a fresh link in under a minute, without having to ask the employer.
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I lost connection during a test
What is safe, what is not, and what to do the moment you are back online.
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The test will not load
Work through these in order. Most cases are an extension, a locked-down work laptop or a stale page.
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I ran out of time
What happens to the answers you did give, whether it counts against you, and when it is worth raising.
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I used the wrong email address
Why your assessment is attached to one specific address, and how to sort it out.
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Get help during an assessment
Who to ask for what, and what to include so the first reply is useful.